kubecon24/content/day2/10_dev_ux.md

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Developers Demand UX for K8s! 10
platform
dx

A talk by UX and software people at RedHat (Podman team). The talk mainly followed the academic study process (aka this is the survey I did for my bachelors/masters thesis).

Research

  • User research Study including 11 devs and platform engineers over three months
  • Focus was on an new podman desktop feature
  • Experence range 2-3 years experience average (low no experience, high oldschool kube)
  • 16 questions regarding environment, workflow, debugging and pain points
  • Analysis: Affinity mapping

Findings

  • Where do I start when things are broken? -> There may be solutions, but devs don't know about them
  • Network debugging is hard b/c many layers and problems occuring in between cni and infra are really hard -> Network topology issues are rare but hard
  • YAML identation -> Tool support is needed for visualisation
  • YAML validation -> Just use validation in dev and gitops
  • YAML Cleanup -> Normalize YAML (order, anchors, etc) for easy diff
  • Inadequate security analysis (too verbose, non-issues are warnings) -> Realtime insights (and during dev)
  • Crash Loop -> Identify stuck containers, simple debug containers
  • CLI vs GUI -> Enable eperience level oriented gui, Enhance intime troubleshooting

General issues

  • No direct fs access
  • Multiple kubeconfigs
  • SaaS is sometimes only provided on kube, which sounds like complexity
  • Where do i begin my troubleshooting
  • Interoperability/Fragility with updates